Career Opportunities
GBS is a fast-paced, growing company with a family culture. We understand our greatest asset is our employees. By considering a career with GBS in our TELUS / Koodo stores, Business services or IT services teams, you are considering working with a team that is constantly evolving, improving and always seeking an opportunity to differentiate ourselves in an exciting industry.
CURRENT POSITIONS AVAILABLE
(ONLY THOSE WHO QUALIFY WILL BE CONTACTED)
Position: TELUS Customer Service / Sales Associate - Full & Part Time in these locations:
• CHARLOTTETOWN, PE
• SUMMERSIDE, PE
• EDMUNDSTON, NB (Bilingual)
GBS Technologies is independently owned and operated Wireless & IT Solutions Company, and one of the fastest growing TELUS / Koodo dealers in the country with 30 TELUS stores across Atlantic Canada. We've been in business for 20+ years and every bit of our success has been because of our people and the passion they bring to our customers every day. We have a large mobile work force and try to promote a sustainable work/life balance within our company in an industry that makes it very easy to be in contact with everything, anytime and everywhere. Our Company has over 170 employees and we are still growing. We have been recognized as a top dealer from TELUS for several years running and we have a Business Excellence Certified sales force.
About the Job:
- Deliver a world class customer experience every time someone walks into a GBS TELUS location.
- Become a wireless/mobility solutions expert.
- Learn our products and services at a level where you can teach them to our clients.
- Proactively practice your sales techniques with your teammates.
- Goal setting and results planning activities with your team. - Daily coaching conversations with your leads.
- Use the TELUS online activation system and our POS system to process your transactions.
- Process contracts and other administration work required by the position.
- Open or Close the store location and be available to work any shift the retail location is open.
- Ability to adapt to the evolving wireless/IT technology that drives our industry.
- Have a passion to work in an exciting and very competitive wireless/IT industry that is changing the ways people work, live and play.
Qualifications Include:
- Competent, Confident, Competitive, Assertive & has a desire to be recognized as an individual and as part of a team.
- Positive attitude and someone who enjoys laughing with teammates and making the best of any situation.
- Motivated to over achieve minimum expectation levels of performance and challenge your teammates in contests and incentives.
- Computer literacy is essential.
- Desire to grow as a professional through coaching and mentorship as we develop a career path with you.
- Good presentation skills with the ability to build relationships quickly.
- Desire to be a part of a winning team.
Other Perks & Benefits:
Access to the latest and greatest in wireless/IT technology at your fingertips. Competitive wage with a generous commission plan which can push your income 50% higher than your hourly wage and sales incentives and contests offered throughout the year.
Working with GBS & Representing TELUS:
There is unlimited sales potential when joining a growing company like GBS that aims to promote personal growth & development while offering opportunities to be promoted from within. TELUS is one of Canada's most recognized and respected brands with has the highest customer satisfaction rate in the Canadian technology industry. We are excited to see your application, this could be the best career choice you have ever made.
Job Types:
• Full-time, Part-time, Permanent
Additional pay:
• Commission pay
Benefits:
• Casual dress
• Dental care
• Extended health care
• Store discount
• Vision care
Schedule:
• 8 hour shift
• Monday to Friday
• Weekends
Experience:
• Retail sales: 2 years (required)
Work remotely:
• No
Position: IT Tech Specialist, Level 1 - Full Time Position
• HALIFAX, NS
GBS Technologies provides Managed IT services to small and medium-sized businesses (SMB) and is seeking an IT Specialist Level 1 to support, onboard, and maintain the systems of our clients.
We provide a comprehensive managed IT service to our clients including email, desktop, and server support, managed networks, managed endpoint and cloud security, backup and disaster recovery, and business voice and collaboration. The successful candidate will have a combination of technical and social skills and work as part of a team to deliver a great customer experience.
The successful candidate should have experience working on a helpdesk or similar role and a good understanding of IT systems. They should have excellent communication skills and a willingness to collaborate with all members of the team to support requests.
About the Job:
- Administer, monitor, and troubleshoot a wide variety of commercial IT systems, ranging from desktops, servers, networking, storage, and mobile devices.
- Administer, monitor, and troubleshoot backup solutions, Disaster Recovery solutions, remote connectivity, and security solutions including firewall management and network security measures to protect data, software, and hardware.
- Diagnose and repair hardware and software issues on desktops & laptops.
- Willingness to work in any role in an IT Support group.
- Support and promote Managed IT Services, VoIP solutions, and information technology offerings.
- Uncover business opportunities leading to the creation of innovative information technology solutions with new and existing customers.
- Maintain a degree of knowledge regarding information technology products and the ability to communicate this knowledge to clients.
- Develop a solid understanding of the managed services and information technology used by clients.
- Prepare and update policies and supporting documentation as required.
Qualifications Include:
- 1 years of experience in IT support required.
- CompTIA, Microsoft, or other relevant industry certification considered an asset.
- Experience with Microsoft Hyper-V or other virtualization environments are considered good to have.
- Experience with administration of Microsoft 365 suite including Outlook, Teams, One Drive, and SharePoint.
- Experience with server environments including domain controllers, on-prem AD, and Azure AD, user permissions, and roles.
- Knowledge of ITIL Incident, Problem and Change management processes would be an asset.
- The ability to communicate effectively across broad levels of client representatives from highly technical employees to senior executives.
- Demonstrated critical thinking and critical thinking skills.
- Initiative-taking, punctual, and dependable candidate with a passion for IT & supporting users.
- Driver’s License Required.
Working with GBS:
There is unlimited potential as an IT professional at our growing company with lots of opportunity as we aim to promote personal growth and development from within the company. We are excited to see your application, this could be the best career choice you have ever made.
Job Types:
• Full-time, Permanent
Pay:
• Salary
Benefits:
• Casual dress
• Dental care
• Extended health care
• Store discount at our TELUS locations
• Vision care
Schedule:
• Monday to Friday
Min Experience:
• 1 year (required)
Work environment:
• In-office as part of team, with some remote on-site customer visits.